Chairman’s Message

Welcome to W.A.C.S

It gives me great pleasure to welcome you to Worms Alexandria Cargo Services' website. These are exciting yet challenging times at WACS and I hope our portal creates an opportunity for our valued visitors around the world to learn more about our leading-edge services, initiatives, and values.

The shipping sector is one of the most dynamic in the world. The need to modify and adapt is continuous and at WACS we appreciate this opportunity as, we believe, it brings out our best helping us strive further to provide our valued customers with the premium services at all times.

WACS has actively participated in the most recent phase of Egypt’s New Government projects. August 2015 marked the opening of the New Suez Canal: a grand government project completed in less than one year, restoring World confidence in our country. Our fundamental aim when we participated was not only to meet our customers’ satisfaction but crucially, to support a global standard of best practice to maintain sustainability and aim for growth.

The strong office presence all over Egypt, allowed us to capitalize the strategic importance of these locations to the global markets. As a result of our robust operational and services track-record WACS continues forging strong and long-standing relationships with many of the world’s leading shipping lines.

Celebrating the company’s 35th anniversary in 2015, WACS has played a pivotal role over the years in helping to facilitate the development in the shipping agency industry and we recognize and appreciate the impact we have had on facilitating trade and commerce across the region.

Conventional agency business models are no longer enough to meet customer needs. WACS has been able to anticipate and evolve, offering our customers new, more simple solutions that they can access, wherever and whenever they want. All this has been possible due to the use of business excellence and advanced IT solutions as strategic factors to distinguish us among our competitors.

We are striving to sustain and build on the remarkable success which we have enjoyed since WACS’ launch. Our focus then and now is to challenge the status quo; working proactively with our customers to find the best solutions to assure ‘sustainable’ long term relationships.

To meet the challenges ahead and fulfill all our stakeholders’ expectations, we have restructured the company’s strategic initiatives embracing sustainable business practices and focusing on enhancing customer experience, operational efficiency and people development.

WACS operates under the firm belief that the effective organization must be able to meet not only today’s but tomorrow’s challenges as well. Adaptability and responsiveness are essential to survive and thrive. Against this setting, the practice of organizational development has been growing in importance, because it is a practice that applies behavioral science knowledge to improve the performance of human systems.

Our corporate culture empowers the individual to actively participate their best towards achieving our desired goals. Our aim is that the individual takes full ownership of their responsibilities, works in coherence internally, makes good decisions and takes immediate actions.

Therefore, WACS enjoys long-term sustainable success driven by a motivated and accomplished team who realize the importance of skill and behavior that lead to successful business results. Finally, I would like to thank you for your trust and endorsement that has fueled me for the past 15 years to continue our journey of growth and excellence.

Dr. Ahmed Ragab